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LogicMonitor’s Business Results Highlight Global Demand for Hybrid Observability

Strategic investments in AI and automation in the LM Envision platform are driving revenue and customer growth

LogicMonitor, the leading SaaS-based hybrid observability platform powered by AI for enterprises, announces continued business momentum in 2023, amidst a dynamic market landscape. Business performance was driven by Enterprise customer acquisition and geographic expansion, evident in the following results:

  • Compound Annual Growth Rate: Sustained an organic CAGR of 36% in the last five years
  • Multi-product momentum: Number of customers spending greater than $100k+ growing at 50% CAGR over last five years, of which more than two-thirds use more than one product
  • Growing and diversifying customer base: Serviced ~2,400 customers total, with over 30% of new customers representing regions outside of the United States

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“Most organizations operate in complex, fractured environments. Our growth is because we are the leading technology that can combine a single resource view for hybrid infrastructure, both on-prem and cloud,” said Christina Kosmowski, CEO, LogicMonitor. “We partner with the largest global organizations to accelerate their digital transformation strategy in scaled, hybrid environments.”

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New frontiers in hybrid observability powered by AI

The company has continued to transform IT and AI operations with hybrid coverage, layered intelligence, and a unified experience by releasing:

  • Log Analysis: Log Analysis transforms the unstructured information in logs to rich insights and context, empowering operations teams at any level to perform troubleshooting
  • Co-Pilot Admin: LogicMonitor’s new generative AI-based tool assists users in their day-to-day operations through an interactive, chat-like experience, reducing administrative burden on IT and Cloud Operations teams, and allowing them to focus on innovation and customer satisfaction
  • Dexda: Now generally available, Dexda puts AI to work and supercharges productivity by customizing and automating alert correlation, contextualization, prioritization and incident management, personalized to each business’s unique needs
  • UIv4: LM Envision’s new user interface offers a multitude of features designed to enhance user experience and productivity in complex and hybrid environments, including Resource Explorer and Data Point Analysis

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