XOi and Mr. Electric Collaborate to Enhance Service Performance and Customer Experience

XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration with Mr. Electric, a Neighborly company.

Mr. Electric franchise owners provide consistent, superior electrical installation and repair services to residential and commercial customers worldwide. XOi’s advanced digital field service solutions empower Mr. Electric service professionals to drive revenue through enhanced performance, transparency and customer experience.

“Mr. Electric franchise owners and service professionals are able to deliver a powerful level of quality and service to our customers with XOi’s data-powered enablement solution,” said Joel Worthington, president of Mr. Electric. “XOi’s technology allows us to provide visual capabilities, streamline efficiency, and enable proactive equipment repair and replacement decision-making.”

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The collaboration equips Mr. Electric service professionals with XOi’s suite of premium digital tools for managing and leveraging data from current jobs as well as historical projects, including comprehensive data collection, virtual support and mentoring, and automated on-the-job communication. With XOi, Mr. Electric service professionals create compelling and visually rich content on every job that highlights the expertise and integrity of the company and its team members.

“XOi helps Mr. Electric franchise owners and their service professionals to boost productivity and quickly and effectively translate their results visually for customers,” said Aaron Salow, founder and CEO of XOi. “The striking visual representation they can share on each job is critical for building trust with customers and positioning Mr. Electric as an employer of choice around the world and in each franchise market.”

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