smart technology Archives - AiThority

10 Steps Towards AIoT

Pooja Choudhary — Fri, 21 Jun 2024 10:22:49 +0000

With the advent of personal computers and smartphones, the World Wide Web is now literally at our fingertips.

In the last ten years, we’ve seen the proliferation of “smart” technology, from LEDs to smart cars to CCTVs to smart bulbs. Along with this, people have grown accustomed to using automated vehicles and urban areas.

What Is IoT?

The term “Internet of Things” (IoT) refers to a network of “things” that are equipped with electronics, software, and network connectivity so that they may share data with other devices and systems online. These gadgets vary from the commonplace to the highly specialized. IoT has rapidly risen in prominence over the past several years to become one of the most consequential innovations of our time. Now that everything from kitchen appliances to vehicles to thermostats to baby monitors can be connected to the internet via embedded devices, there is no longer any barrier to the flow of information among humans, computers, and the physical world.

By 2024, there will be more than 43 billion devices online, all contributing to the creation, distribution, and utilization of information.

So, here’s a rundown of a few of the most important trends that could influence our approach to these gadgets in the future year.

Read: Alteryx Launches New Alteryx AiDIN Innovations to Fuel Enterprise-wide Adoption of Generative AI

10 Steps Towards AIoT

AI and IoT technology enable accurate communication through embedded sensors, allowing robots to quickly adapt to new settings. This streamlines manufacturing and saves money.
Wearables, such as fitness trackers, smartwatches, panic buttons, remote monitoring systems, GPS trackers, and music systems, are now prevalent in the AI landscape. These devices are vital to the IoT ecosystem and provide reliable data via smart device IoT apps.
A smart city includes smart traffic management, parking, trash management, policing, government, and other issues. The Internet of Things for smart cities transforms how cities run and provide public services like transportation, healthcare, and lighting. Smart cities may be futuristic and have much to cover.
IoT AI analyzes constant data streams and finds patterns. Machine learning and AI can also predict operation circumstances and identify parameters that need to be changed for optimal results. Thus, intelligent IoT reveals which procedures are redundant and time-consuming and which can be optimized. Google uses AI and IoT to lower data center cooling costs.
IoT and AI enable businesses to quickly process and analyze data to generate new products. Rolls Royce aims to use AI for IoT-enabled aviation engine repair. This method will help identify trends and operational insights.
IoT devices include smartphones, high-end computers, and sensors. Low-end sensors in the most typical IoT ecosystem generate massive amounts of data. AI-powered IoT ecosystems review and summarize device data before sharing it. It simplifies massive data sets and connects many IoT devices. This is scalability.
Self-driving cars are the greatest AI+IoT system in real life. These autos can predict pedestrian movements and recommend cognitive sensing machine actions. It helps determine the best driving speed, time, and route.
AIoT is used in car maintenance and recalls. AIoT can detect part failure and perform service checks by combining data from recalls, warranties, and safety agencies. The manufacturer increases customer trust and loyalty as vehicles become more reliable.
Quality healthcare aims to reach all communities. No matter the size or sophistication of healthcare systems, doctors are under more time and task strain and seeing fewer patients. Providing high-quality healthcare while managing administrative burdens is difficult.
Retail analytics uses camera and sensor data to track and forecast customer behavior in a physical store, such as checkout times. This helps determine staffing levels and boost cashier productivity, enhancing customer happiness.

Conclusion

The Internet of Things (IoT) is a popular term this decade that refers to the rapidly expanding systems of interconnected, networked, and communicative physical objects. AI and IoT enable firms to assess, predict, and automate all types of hazards for quick response. This helps them manage financial loss, personnel safety, and cyber dangers.

[To share your insights with us, please write to psen@martechseries.com]

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AI at the Helm: Revolutionizing Boat Service and Ownership with BoatBot’s Smart Technology

PR Newswire — Fri, 15 Mar 2024 14:35:47 +0000

Southern California’s own David and Maryann Johndrow, avid boaters with a profound love for the sea, have launched BoatBot, an innovative platform aiming to redefine the boating experience for owners, vendors, and brokers alike. Fueled by personal frustrations with the maintenance challenges of boating, the Johndrows embarked on a mission to create a solution that brings peace of mind and joy back to boat owners.

BoatBot, born from the couple’s extensive tech and boating expertise, offers a unique blend of AI-powered technology for seamless boat management and service provision. The platform facilitates real-time communication, simplified service scheduling, predictive maintenance, and a comprehensive digital service record, simplifying marine service operations and enhancing the overall boating experience.

With features designed to support not just boat owners but also service vendors and brokers, BoatBot introduces a level of connectivity and efficiency previously unseen in the marine industry. Brokers can now effortlessly coordinate maintenance, access detailed service histories, and offer a virtual service department, instilling confidence and transparency in transactions.

David’s hands-on approach, including obtaining a 100-Ton Master Captain’s license, and Maryann’s deep dive into AI technology, have culminated in a platform that not only addresses the practicalities of boat maintenance but also celebrates the joy of boating. BoatBot’s launch promises to empower boat owners with control over their vessels, enable service providers to optimize their operations, and assure brokers of a trustworthy partnership.

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The Johndrows invite the boating community to join BoatBot’s journey towards a more efficient, enjoyable, and interconnected marine service industry. Sign up for a f********* and experience firsthand how BoatBot is dedicated to helping you “Get Your Ship Together,” ensuring your boat is always ready for the next adventure.

Welcome aboard the future of boating with BoatBot—where technology meets passion, transforming challenges into seamless experiences.

[To share your insights with us as part of editorial or sponsored content, please write to sghosh@martechseries.com]

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Understanding GenAI’s Role in the Enterprise Content Creation Industry

AIT Staff Writer — Fri, 08 Mar 2024 08:42:39 +0000

As part of AiThority.com’s IWD celebrations, we interviewed Sr. Director AI ML of Getty Images, Andrea Gagliano. Recently, Getty Images partnered with NVIDIA to build endless Gen AI possibilities in content and media. Andrea discussed the Getty-NVIDIA partnership and the changing role of women leaders in the AI industry. Our conversation majorly revolved around the quality of AI training, AI biases, and the use of AI at Getty Images.

Here is the full interview with Andrea.

Hi Andrea, welcome to our AiThority Interview Series on the occasion of IWD. Please tell us about your AI journey.

I have been with Getty Images for more than six years, becoming Senior Director of AI/ML and working to build the company’s AI offerings. In 2020, I founded the Getty Images AI/ML team, which has grown to 20 people at various levels, half of whom are women.

My AI/ML journey began in 2015 while I was a graduate student at UC Berkeley studying machine learning and creativity. While there, I worked on an award-winning computer-generated poetry project that grappled with ideas of human and machine collaboration in the artistic realm, authorship, and AI’s ability to inspire young creators.

Outside of work, I develop art that introduces AI to non-technical people in a way that sparks conversation and discussion about AI and how we want to approach technology as a society. An example of this is Madam President, which I created in 2020 to illustrate what the Presidents of the United States would look like if they were women.

What significant AI generation tools have Getty Images developed over the last few years?

It certainly has been an exciting time here at Getty Images and iStock! In September 2023, we announced Generative AI by Getty Images, which is a tool that leverages the company’s best‑in‑class creative content to create commercially safe AI-generated images. Powered by NVIDIA, Generative AI by Getty Images provides indemnification for commercial use, giving users the confidence to create unique visuals that bolster marketing, social media, and website content.

Quickly following that, we launched Generative AI by iStock in January 2024. This tool is geared toward small businesses that typically do not have the same amount of resources as those in the enterprise space. It provides the same powerful AI generation capabilities as Generative AI by Getty Images and iStock’s standard indemnification, giving small business owners the peace of mind that they are not at risk of copyright or intellectual property infringement.

We’ve also just announced Refine and Extend.

Refine allows users to easily add, replace, or remove selected elements from the images created by the AI generators.

Extend allows users to expand an image in multiple directions and automatically fills in the background.

What sets Getty Images apart from other service providers in the same industry?

Our generative AI tools are trained from our creative library, including exclusive premium content, meaning all materials used in the training data is released content.

Not all AI tools on the market are trained in the same way, and many are not transparent in how they use data sets to train models. Many generative AI tools use the same data sets that are used to train other AI models.

When information is simply pulled from the internet, it creates a situation where the AI-generated output is riddled with copyright issues and/or intellectual property concerns.

Because our tools are trained exclusively on our creative library, they do not know of specific celebrities, corporate logos, or other trademarks. They cannot create visuals with these elements, therefore providing our users with unique, commercially safe images that can be incorporated into their content and campaigns.

Additionally, images generated by our tools are not added to the library to be licensed by someone else.

Other companies in the industry do not put as heavy of a focus on transparency and do not share the same sense of urgency when it comes to implementing regulations around identifying AI-generated images.

For example, there is an “AI Generated” watermark on the preview of images generated by our AI tools. The metadata on AI-generated images also indicates that the images were created using a specific AI model and model version.

As our customers continuously think through how they should best deploy AI tools across their visual needs, these steps are to help ensure that there is no confusion as to where and how the image originated.

Our tools are also different because others on the market limit indemnification to enterprise clients or only at a specific request. This puts a significant risk on small business clients that have limited resources and capabilities to license the content or make sure that the images used do not violate existing protections.

Our VisualGPS research recently found that 42% of small businesses are using AI-generated content to support their marketing efforts, proving that this type of protection is necessary as more small businesses explore generative AI.

Biases in data sets directly correlate with AI-generated content filled with stereotypes and misrepresentation. How do you work to make sure that biases are removed from data so that the content is accurate?

While biases in the data sets are impossible to remove completely, there are steps that teams can take to make sure that they are continuously working to counteract them. This requires careful thought at every level, from coming up with the training set to building the model architecture. It is necessary to continually revisit the models to make sure they are always trained on the content not already protected, and when protected content is spotted in the model, steps are taken to immediately re-train so that it forgets those protected images.

What factors contribute to the difficulty of understanding and deploying AI for operational effectiveness?

Generative AI is incredibly complex.

There are multiple layers to not only how it is built, trained, iterated based on the dynamic industry, incorporated into various business strategies, and implemented into daily practice.

Before Generative AI by Getty Images launched, we had worked with NVIDIA for more than three years to make sure that our research and model training was accurate and trustworthy.

Now, we constantly look at our models to make sure that they evolve in the right way so that our users can rest easy knowing that their AI-generated visuals were created responsibly and in ways that minimize risk for their business.

From the New York Times’ list of the top AI leaders, there is a notable lack of women on boards for leading AI companies as well as throughout the industry. Why do you think that is?

In my experience, there are certainly fewer women working in AI than in other fields I’ve been in, like data science insights, because it is a relatively new field. AI is quickly moving out of academia and research labs, and into businesses and products. Both data science insights and AI have an under-representation of women, but the number of positions available in academia and research labs is limited. Those who want to be involved need to know the right people who can open the right doors.

As more budgets are invested in AI and businesses incorporate it into their overall strategies, more opportunities will emerge, giving more opportunities for women to lead.

There has been a bigger push around women in tech, and there are many opportunities for women to get involved in AI given the ability to move into roles and learn as they go considering how fast the industry is evolving.

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I think as more women step into leadership roles and begin to lead the AI charge, other women will follow and begin to chart their own AI paths.

You’ve led a diverse team at Getty Images for a while now, and have noted that collaboration is a major benefit to your success. How would you advise other leaders to prioritize such an approach?

I’ve found incredible benefits in emphasizing the goals and successes of our team instead of individual goals.

The AI industry is enormous and changes at a very rapid pace. It is more than a full-time job to keep up with it all; no one person knows everything or has all of the answers.

Part of that is promoting a focus on curiosity – we empower our team to ask questions and knowledge share instead of focusing on any one person’s success. I also believe it is important to empower our team with the confidence to take risks and accept that it is OK to fail as long as we collectively learn from those instances.

For example, when one of our team members shares the results of a proof of concept they built, I like to make sure that questions asked during that conversation come from a place of curiosity, a place of improving our knowledge.

I like to challenge assumptions and challenge the team to improve the next time around, which helps inspire others on the team.

I truly believe that the sum of the parts is stronger than any one individual, and that is achieved through trust and collaboration.

Which industries do you think are the best suited to see a positive impact from AI/ML adoption over the next 3-5 years?

AI/ML has the potential to positively impact almost any industry, especially those that are rooted in creativity.

When using a responsible AI tool, those at creative agencies, within marketing departments, and individual designers can turn to AI tools to spark ideas and iterate on existing materials to truly create something unique. AI has the potential to give an initial idea a powerful boost to turn it into something truly special.

However, as AI tools become more prevalent in the creative process, there’s a pressing need to address how this transformation impacts the next generation’s training, skill development, and the integrity of content creation.

Entry-level professionals will learn how to do their jobs using AI and will become increasingly reliant on the technology, whereas generations before learned how to do a skill manually. These individuals will need to be hyper-cognizant of how the tools work and how, if used incorrectly, can do more harm than good.

It is important to note that no AI tool should be left to its own devices.

AI needs to have human intervention and creativity to make sure that it is trained appropriately and certify that the outputs are appropriate for use and authentically represent the real world.

At the end of the day, AI tools are just that – tools – that are only so good as the information used to create them and are not currently agile enough to fluctuate with the dynamic technology landscape. There are changes daily and humans need to make sure that the tools are using the most up-to-date information so that users are protected from potential risks.

What are your predictions for AI/ML and other smart technologies beyond 2024?

AI/ML technology will continue to evolve and we want to make sure that it is doing so in a responsible way. It is important to make sure that people developing and iterating AI/ML and other smart technologies take into account the critical role they have in the dissemination of accurate information. This is especially critical as deepfakes are increasingly popular, creating situations where misinformation is taken as truth and people go down a path that is potentially detrimental to themselves or society.

We will undoubtedly see an increased volume of deepfake content, which will place more burden on audiences to discern what is true vs. fake.

Regulations around AI-generated content, transparency around what is created using AI tools, and the public’s education on how to discern images that are original compared to those that are synthesized will be critical to mitigating the spread of misinformation and decreasing deepfakes overall.

Thank you, Andrea! That was fun and we hope to see you back on AiThority.com soon.

[To share your insights with us as part of the editorial and sponsored content packages, please write to sghosh@martechseries.com]

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Syntiant Adds to Automotive Solution with a Host of New ML Models

AIT News Desk — Wed, 10 Jan 2024 14:36:25 +0000

Red Light, Green Light and Tailgate Detection Among Latest Features Demoed at CES 2024

Syntiant Corp., a leader in edge AI deployment, announced a series of new algorithms to its lineup of highly accurate, high performance machine learning models to enable smarter and more efficient vehicles.

Analyzing multiple acoustic and image characteristics in real time through advanced AI and machine learning, Syntiant has developed and trained specialized edge AI models that enhance vehicle safety and security, while adding several new features including:

Red light and green light detection. Determines if a vehicle is stopped at a red light or accelerating at a green light.
Tailgating detection. Determines if vehicles are following too closely, particularly at higher speeds. Leverages accelerometer and GPS inputs to determine vehicle motion and speed.
Glass-break detection. Determines if a car window is broken.
Person, vehicle and license plate detection. Detects key objects while the vehicle is parked, keeping items of interest at full resolution, compressing the rest of the image, saving storage space on the device.

“We are introducing our latest advancements for the automotive sector as demand grows among manufacturers to deploy smart technology features that boost overall vehicle safety and security,” said Kurt Busch, CEO of Syntiant. “Whether it is noise suppression, voice commands, blind spot detection or facial recognition, our highly accurate, production-ready models, along with our ultra-low-power Neural Decision Processors, provide a complete turnkey solution for OEMs and developers to bring advanced features to vehicles that improve battery life, privacy and user experiences, all at significantly lower cost.”

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Moving Deep Learning from the Cloud to the Edge

With Syntiant’s technology, many machine learning applications, which previously could only be implemented on cloud servers or high-powered processors, can now run in a low-power, always-on domain at the edge. Syntiant’s proprietary model architectures enable world-leading inference speed and minimized memory footprint across a broad range of hardware platforms, including CPUs, GPUs, DSPs, FPGAs and ASICs. The company’s Neural Decision Processors have been independently verified to be 100x more power efficient and offer 10x the throughput when compared to existing low-power MCUs. The combination is powering larger networks, while consuming significantly less power.

Whether it is an acoustic event detector for security applications, advanced video processing in a teleconferencing device or dash cam, or real time monitoring of battery health, Syntiant provides developers and integrators with high performance, proven solutions that can take them from concept to product in the shortest time possible.

[To share your insights with us, please write to sghosh@martechseries.com]

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Mercy Pioneers Time-saving Chatbot that Redefines Health Care Experience

PRNewswire — Wed, 20 Dec 2023 03:27:03 +0000

Mercy, an innovative health care leader, recently introduced “Toni,” a savvy chatbot designed to make your health care experience smoother and more convenient. Toni acts as a virtual assistant, using smart technology to help with things like scheduling appointments and refilling prescriptions, day and night.

“While consumers encounter chatbots in many industries, they’re relatively new to health care,” said Steve Mackin, Mercy president and CEO. “These tech advancements save patients time. Toni is part of Mercy’s commitment to using technology to make the health care experience better, more convenient and most importantly, private and secure.”

Mercy is one of the first major health systems in the country to provide chatbots. Toni is designed to help you in real-time, providing personalized responses to your questions and needs, 24/7.

“Toni can handle your requests faster and easier than a phone call,” said Tamara Carlton, Mercy’s executive director of product development. “Research shows people prefer getting answers from a chatbot over dealing with forms or making phone calls. Toni puts you in control of your health care decisions, and the best part is Toni will be able to do even more for patients in the future.”

Here are some key features of Toni that make your health care experience better:

Personalized Interaction: Toni chats with you online in a friendly, human-like way and can even share extra web resources.
24/7 Accessibility: Need help at 3 a.m.? Toni is ready, breaking free from the limits of regular business hours for your convenience.
Secure Identification: Toni accesses your personal health care records to better assist you, but your information stays safe and private, offering a seamless and secure experience.
Instant Assistance: Toni quickly helps with common questions, like confirming and canceling appointments or renewing prescriptions.
Live Agent Connection: If you prefer talking to a real person, Toni can connect you while keeping track of what you discussed.

“We named ‘Toni’ after our beloved Sister of Mercy Mary ‘Roch’ Rocklage, who was born Antoinette Marie Rocklage,” said Mackin. “Sister Roch was an icon in health care and humbly stepped into the national spotlight to lead the American Hospital Association and others in her passion for health care access for all. Although Sister Roch died last year, it’s fitting that we would name this innovation after her because it provides greater access which she championed.”

In the last 30 days, Toni has interacted with over 14,000 users and answered about 42,000 questions, evidence of how Toni immediately adds value by offering personalized help and support to Mercy patients.

Amanda Richards, a social media specialist at Mercy, shared her firsthand experience with Toni, emphasizing how the chatbot makes managing appointments much easier and quicker.

“As a Mercy co-worker who chats with hundreds of patients online each week, I see firsthand how it’s helping our patients and I use Toni, too,” said Richards. “I’m thankful for the convenience Toni offers, because it is even easier to change or cancel an appointment now.”

[To share your insights with us, please write to sghosh@martechseries.com]

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New Partnership for Sustainable Building Experts Signals Commitment to Low-Carbon Innovation

Business Wire — Mon, 24 Apr 2023 08:31:02 +0000

Collaboration Between cove.tool and Zauben to Drive Integration of Nature-Based Technologies into Built Environment

cove.tool, a leading provider of building design and construction software, and Zauben, a provider of nature-based climate solutions for a sustainable future, announce their partnership to build more sustainable and resilient communities. This collaboration for the software and climate solution companies represents an important milestone toward optimized buildings designed to support occupants, reduce energy consumption, and mitigate their impact on climate change.

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Through an integration with cove.tool’s revgen.tool, the tech startup and Zauben are providing a comprehensive solution that integrates innovative technologies to improve building performance and sustainability, ultimately enabling Architects, Engineers, and Construction (AEC) professionals to focus on building a better world. At the same time, it demonstrates the power of collaboration in identifying opportunities to create more resilient communities.

“At Zauben, we believe that the future of sustainable urban development lies in the integration of nature-based solutions with smart technology,” said Zachary Smith, Co-Founder and CEO of Zauben. “Our partnership with cove.tool will allow us to take that belief to the next level by combining our innovative hardware solutions with their cutting-edge software, providing architects and developers with the tools they need to create healthier and more sustainable buildings.”

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revgen.tool, a solution designed to make it easier for building product manufacturers to market products, attract qualified leads, and drive revenue, works as an integral part of Zauben’s sales cycle, helping drive data-driven decision making by architects and designers. Zauben specializes in nature-based climate technologies, including living walls and green roofs. Their hydroponic living wall and green roof solutions create healthier and more durable built environments, improving acoustic performance, noise pollution, mental health, productivity, and more.

Together, cove.tool and Zauben are able to help users integrate nature-based technologies into their projects. AEC professionals can easily select Zauben’s green roof and living wall products and assess their impact on energy efficiency, cost, and environmental performance.

“Our partnership with Zauben is an exciting step toward our goal of making it easier to design optimized buildings that are best-in-class in terms of performance and low-carbon objectives,” said Sandeep Ahuja, Co-Founder and CEO at cove.tool. “Our platform helps users understand the inherent benefits of using nature-based solutions and materials in built spaces to create better positive buildings for the planet and people. We’re excited to see what we can accomplish with the team at Zauben.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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XOi and Mr. Electric Collaborate to Enhance Service Performance and Customer Experience

PR Newswire — Tue, 11 Apr 2023 18:38:27 +0000

XOi, the leading provider of technician-first smart technology for commercial and residential field service companies, announces a new collaboration with Mr. Electric, a Neighborly company.

Mr. Electric franchise owners provide consistent, superior electrical installation and repair services to residential and commercial customers worldwide. XOi’s advanced digital field service solutions empower Mr. Electric service professionals to drive revenue through enhanced performance, transparency and customer experience.

“Mr. Electric franchise owners and service professionals are able to deliver a powerful level of quality and service to our customers with XOi’s data-powered enablement solution,” said Joel Worthington, president of Mr. Electric. “XOi’s technology allows us to provide visual capabilities, streamline efficiency, and enable proactive equipment repair and replacement decision-making.”

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The collaboration equips Mr. Electric service professionals with XOi’s suite of premium digital tools for managing and leveraging data from current jobs as well as historical projects, including comprehensive data collection, virtual support and mentoring, and automated on-the-job communication. With XOi, Mr. Electric service professionals create compelling and visually rich content on every job that highlights the expertise and integrity of the company and its team members.

“XOi helps Mr. Electric franchise owners and their service professionals to boost productivity and quickly and effectively translate their results visually for customers,” said Aaron Salow, founder and CEO of XOi. “The striking visual representation they can share on each job is critical for building trust with customers and positioning Mr. Electric as an employer of choice around the world and in each franchise market.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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Boomerang Modernizes Airports Lost and Found Operations, Boosting Operational Efficiency and Customer Experience

AIT News Desk — Tue, 10 Jan 2023 15:16:01 +0000

Intelligent AI matching technology will help Savannah/Hilton Head and Syracuse Hancock International airports seamlessly connect travelers with lost items

Boomerang, the leading lost and found AI technology platform, announced it landed its two latest airport partners – Savannah/Hilton Head International Airport and Syracuse Hancock International Airport. Boomerang’s intelligent, automated claim-to-item matching AI technology will enable the airports to streamline their lost and found operations and quickly connect passengers with missing items, ultimately elevating the traveler’s experience.

The Transportation Security Administration (TSA) estimates that approximately 90,000 to 100,000 items are left behind at checkpoints each month. That’s over 1 million items lost annually at airport security checkpoints. This doesn’t include lost items found at other locations in the airport or those found by the airlines.

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“Boomerang exists to enable people to get back the items they love as quickly and seamlessly as possible. Every airport needs Boomerang as a key touchpoint – whether the airport collects 100 items a month or 10,000 items a month. When interacting with an airport’s lost and found operation, travelers deserve a standardized, modern and dignified experience that results in a positive and timely reunion,” said Skyler Logsdon, Boomerang co-founder and CEO.

Airports use Boomerang to both improve traveler happiness and reduce employee stress; in doing so, they save money and improve their relationships with customers and employees.

“Before Boomerang – despite the best efforts of our staff members – the lost and found process was quite burdensome for all involved, often incorporating numerous departments of the airport authority,” said Jason Mehl, chief commercial officer, Syracuse Hancock International Airport. “Improving the efficiency of reconnecting passengers with their lost items is a win-win: passengers have a user-friendly method of retrieving their items while the airport authority realizes improved efficiency as staff energy and efforts are directed more effectively.”

Lee Ann Norris, customer experience manager, Savannah/Hilton Head Airport, added that the airport is “most excited to increase our communication and response time to passengers. Often, communication with a passenger requires multiple emails between our staff and the passenger, which can occur for several shifts, even days. The Boomerang platform will allow us to fill a big gap and prevent email correspondence from being ‘lost in the email abyss.'”

Solving the lost and found challenge

Digital intake of a lost item claim from customers and uber-fast automated matching powered by Boomerang’s AI technology significantly decreases calls and emails for airports’ lost and found operations. The customer receives daily, automated updates on their claim to remain informed on the status of their lost item. Once a match is confirmed, the lost and found notifies the customer the airport has their item. Historically, airports haven’t had the human power to keep customers in the loop on the status of their lost items, which means the customer must continue to call or email daily to get an update – an exhaustive process for the customer and airport staff.

Each airport partnership is another integral step forward in Boomerang’s path to accomplishing its mission to resolve lost and found pain points when an item is misplaced.

“The strong momentum within our airport vertical showcases strategic partnerships that utilize the power of smart technology to reduce headaches and operational inefficiencies for airports’ internal operations team,” said Logsdon. “This simultaneously minimizes traveler stress and improves their overall state of mind.”

[To share your insights with us, please write to sghosh@martechseries.com]

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Segway Integrates Apple’s Find My Smart Technology into 2023 Scooter Product Line

AIT News Desk — Tue, 03 Jan 2023 20:11:13 +0000

Collectors’ edition Transformers x Segway products and more to roll out in 2023

Segway, the global leader in electric micro-mobility, will be in Las Vegas, Nevada, for the Consumer Electronics Show, Jan 4 – 7. The executive team will invite select business and media partners to private briefings for a look ahead at what’s in store for 2023.

Rounding out another achievement-capped year in 2022, Segway is proud to be leading the micro-mobility industry into a new year with exciting announcements. Holding steadfast to the commitment to sustainability, innovation and thrill, Segway is developing smart technology to deliver safety and reliability as the industry and the market continues to grow.

“We have had an incredible 2022 debuting products and collaborating with top brands, and we continued to work hard to maintain our standard-setting in innovation, reliability and safety.” said Alex Huang, SVP of Global Business. “I always love coming to Vegas to show our partners cutting-edge features and products coming down the Segway pipeline, and 2023 is no exception.”

Find My Smart Tech

Segway has partnered with Apple to integrate the Find My technology into Segway products. Riders can locate their Segway through the Find My network on the Find My app through their iPhone, iPad, or Mac computer. Riders can conveniently find where their Segway is on the in-app map.

Additionally, in-app functionality allows riders to play a loud, distinct tone on their Segway. This tone will serve as a helpful tool when locating the Segway. This new technology Segway has implemented serves riders with even more connectivity outside the Segway-Ninebot app and offers Segway riders enhanced peace of mind.

Transformers x Segway

In an exciting collaboration between Hasbro and Segway-Ninebot, beloved Transformers characters Optimus Prime, Bumblebee, and Decepticon leader, Megatron, come to life as Segway gokarts and electric scooters. The Segway x Transformers limited edition series has launched in China, the US and Canada, comprising the Optimus Prime GoKart Pro, Bumblebee GoKart Pro, Megatron GT2 Superscooter, and Bumblebee C8 kids kickscooter.

This collector-worthy limited-run Optimus Prime and Bumblebee Gokart Pros are currently available for sale in China across ecommerce platforms. For fans based in the US and Canada, the Bumble Gokart Pro, Megatron GT2 and Bumblebee C8 kids scooter is currently available at Store.Segway.com, with Optimus Prime Gokart Pro making its heroic entrance in Summer 2023.

Coming Soon

The viral Gokart PRO made a splash upon its debut. Tested for 2 years behind-the-scenes by a professional gokart driver, with engine and body weight distribution of 60% in the rear, and finely-tuned steering and durability, it made drifting off of actual gokart tracks both safe and thrilling.

Segway is excited to introduce a sneak peak at the Gokart PRO 2, with more details to come in 2023.

[To share your insights with us, please write to sghosh@martechseries.com]

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Alef Partners With LittleBird for Enhanced Smart Home Network Connectivity

AIT News Desk — Fri, 22 Jul 2022 10:31:01 +0000

The partnership will enable cost effective access and an optimized living experience for residents

Alef, the first mobile Edge API Platform, announced that they have signed a multi-million dollar deal with LittleBird, a smart technology platform for residential communities. LittleBird will use Alef’s LTE/5G core services and APIs to enable a private mobile network, using Citizens Broadband Radio Service (CBRS) spectrum for LittleBird’s Smart Technologies application of residential properties across the U.S.

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“Smart home functions and smart services offer value to residents and are in high demand, and we look forward to working alongside LittleBird to provide these capabilities.”

This partnership removes the complexity of deploying a private mobile network and allows LittleBird to launch across multiple properties quickly and affordably.

LittleBird will be able to control their smart home automation and smart access control devices across their property portfolio while connecting to Alef’s network to increase mobility to otherwise inaccessible locations. Utilizing Alef’s APIs to stand up a private mobile network gives LittleBird an alternative to traditional mobile network operators through a cost-effective, low latency network that expands reach across their many U.S. locations.

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“Through this partnership, Alef will provide LittleBird with an alternate path to traditional network providers using CBRS spectrum. This ultimately removes the cost of deploying a full-stack network, and increases efficiency of applications run via our programmable APIs,” said Mike Mulica, CEO at Alef. “Smart home functions and smart services offer value to residents and are in high demand, and we look forward to working alongside LittleBird to provide these capabilities.”

LittleBird’s smart technology platform allows residents to use their smartphones to control smart home automation devices in their residential units, as well as interact with LittleBird’s video intercom and smartphone access readers, creating a safer, more convenient, and comfortable resident experience. The key to optimizing these services is constant, dedicated data for successful delivery of applications. However, the connectivity that is required for this new construction, as well as properties built in the 1990’s or before, is not always available in these locations, which is why Alef’s API approach using CBRS spectrum is more efficient.

“We believe it’s important to deliver a fully-integrated resident experience that unifies convenient access control, smart home automation, and resident engagement features in a single platform,” said Ryan Maguire, General Manager at LittleBird. “Our partnership with Alef unlocks the ability to bring this platform to properties that previously might not have been a good fit, increasing our growth potential and ability to serve more residents.”

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[To share your insights with us, please write to sghosh@martechseries.com]

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