Technology Verizon and Vonage Announce Collaboration to Bring Advanced 5G Network Apis to Developers GlobeNewswire Feb 8, 2024 Joint innovation paves the way for future API development and distribution efforts between these industry-leading organizations Verizon, the nation’s…
Technology Ceridian Becomes Dayforce AIT News Desk Feb 1, 2024 Brand evolution unites employees, customers, and partners around a shared ambition to make work life better Dayforce, Inc., a global human capital…
Technology Bright Pattern Announces a New Official Contact Center Software Partner in EMEA, Grupês PR Newswire Feb 1, 2024 Bright Pattern has the pleasure of announcing a new partner, a Portuguese contact center software solutions provider: Grupês. At Grupês, their goal is…
Technology The Innovative Integration of Able CDP With Calendly Will Improve Sales and Customer Journey… PRNewswire Jan 30, 2024 Able Customer Data Platform (CDP), an innovator in advanced customer journey analytics, announces the launch of its integration with Calendly, the…
Technology Allvue Expands Executive Leadership Team to Enhance End-to-End Customer Experience Business Wire Jan 26, 2024 New senior additions bring decades of financial services expertise to streamline the customer journey and double down on Allvue’s strong customer…
Technology Keskusautohalli Engages Potential Buyers With a Virtual Tour of New Volvo Model Using Videobot’s… AIT News Desk Jan 24, 2024 The Finnish car dealership enhances the customer journey of car buyers by offering a virtual, personalized tour of the new Volvo EX30 model on its…
Technology Boggi Milano Partners with XY Retail for Enhanced Unified Commerce Experience Business Wire Jan 16, 2024 XY Retail, a leader in omnichannel retail solutions, announced that renowned Italian fashion house, Boggi Milano, has chosen XY Retail as its…
Technology LiveRamp Boosts Co-op’s Capabilities in First-party Marketing and Retail Media Management AIT News Desk Oct 26, 2023 The partnership will unlock first-party data collaboration for brands to target audiences at scaleand measure success across the customer journey …
Technology Trustpilot launches Reviews for Salesforce on Salesforce AppExchange, the World’s Leading… PR Newswire Oct 3, 2023 Trustpilot's customers can now benefit from aggregated consumer feedback, helping build a trustworthy reputation with every customer interaction…
AI Machine Learning Projects The Role of Generative AI in Creating Brand-Centric Customer Experience Strategy Jayashree Jayashankar Aug 23, 2023 Tim Cook, Apple CEO once very eloquently stated, Generative AI opens up endless possibilities for creating personalized and immersive customer…