Pega Named a Leader in Digital Process Automation Software by Top Independent Analyst Firm

Pegasystems Inc., the software company that crushes business complexity, announced it has been recognized as a Leader in Digital Process Automation (DPA) Software by Forrester in its The Forrester Wave: Digital Process Automation Software. Pega received the highest score in the current offering category.

Forrester evaluated DPA solutions from the 14 most significant providers. The offerings were ranked according to 23 individual criteria grouped into three high-level categories: current offering, strategy, and market presence. Pega scored the highest of all evaluated vendors in the current offering category and among those with the second highest score in the market presence category.

The report notes, “Pega handles the most sophisticated use cases while moving into wide low-code.” It also states, “Functionally Pega is breaking new ground in integrated decisioning as well as process modeling with Process Fabric, which extrapolates process orchestration away from the overall platform. It continues to be a Leader in document automation, AI, and RPA. Reference customers indicated that the Pega platform enabled significant improvement in the ability to meet business requirements faster at lower costs.”

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In the report, Forrester states, “DPA platforms are increasingly relevant for general-use low-code development and must now be analyzed for those requirements.” Vendors included in the report must have the ability to handle complex long-running processes, offer DCM [Dynamic Case Management], be low-code and business-developer-friendly, support adjacent capabilities, and have proven capacity for many apps at scale.

The report evaluated Pega Infinity, the software suite that helps businesses tackle digital transformation built on a strong, flexible Center-out business architecture that weaves together business processes, case management, and workflow across all systems and platforms. By unifying low-code application development, real-time artificial intelligence, and intelligent automation, organizations can create apps more effectively, streamline the customer experience, and improve employee productivity.

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