customer engagement

With a one-click integration to Conversations, Infobip's contact center solution, HumanFirst helps enterprise teams leverage LLMs to analyze 100% of…

8x8 Active Assessor Helps UK Housing Associations Improve Tenant Satisfaction by Identifying Property Faults Faster and Reducing Cost of Repairs…

A recent survey of technology buyers worldwide found that technology decision-making, financial and operational systems, and customer engagement,…

Rapport Self-Service Platform integrates with ChatGPT, AWS, Azure, and Google Gemini to create the first fully customisable and open-ended AI solution…

Leading omnichannel customer engagement platform, SAP Emarsys, announced a new AI-powered tool for retail customer engagement and experience…

Provus, a leading provider of AI-powered services CPQ solutions, announced that Trace3, an elite technology consultancy that provides IT strategy,…

Leading CX innovator to deliver industry's most advanced AI agents and only complete CX platform for the AI-first era Zendesk announced it will…

Bluecore’s Marketing Platform Drove Meaningful Customer Movement in 2023, Paving the Way for Growth and Retention in 2024 Bluecore, a retail shopper…

Former Gong CCO and Blackbaud VP of Global Customer Success brings 25 years of expertise to SOCi team, driving vision for digital marketing excellence…

Veeva, Pitcher, Exeevo, IQVIA, Salesforce, Trueblue, WhizAI, ACTO, Viseven, Aktana, Seismic, Allego, ODAIA, Bigtincan, and Tellius, among others are…