Smooth, Sauve, and WhatsApp-esque – That’s the New Upcoming Slack App for You
Salesforce is on a roll in the ChatGPT-era. After enthralling business group users for 10 years, Salesforce’s instant messaging platform, Slack app is finally getting a makeover that will delight the new-gen workforce. Considered the ultimate go-to business communication and collaboration tool since its inception, Slack’s usability is moving a notch higher in the next few weeks.What was conceived as “linefeed” in 2012, soon became Slack in 2013 – short for “Searchable Log of All Conversation and Knowledge.” In 2021, Salesforce acquired Slack to reinforce its position as the world’s most efficient Cloud-based technology stack provider. Slack’s current owner, Salesforce, has announced new upgrades will arrive shortly, focusing on three major areas of work:
- Easy navigation
- Better accessibility to modern tools
- Smooth UX with uninterrupted conversations
So, what would the new Slack app look like? Here’s our take.
Millions of users rely on Slack app for their instant messaging actions. Every day, Slack platform registers one billion usage minutes from 12+ million daily active users.
If Googling is for everything on the Internet, Zooming for videos and meetings, it wouldn’t be wrong to state that “Slack-ing” is for the pain points that Slack app addresses in the modern internal communications and direct messaging. And, that’s going to become more focused now with Slack app’s upgraded features.
Based on our initial review, it looks evident that Slack app is focusing on the remote workforce who rely on the platform for their regular business chat-based communications and video meetings. No doubt that Slack is built on a robust foundation for instant messaging, however, its UI UX and information overload management needed a massive correction. In an era where Microsoft Teams, and Google Workspace are growing their footprints across multiple functions, Salesforce chose to opt for a WhatsApp-esque template to delight its users.
The new Slack app design is built for teams that want to stay focused on business communications and improve their productivity with minimal interruptions. Slack users would actually know about the pain of managing countless notifications from different groups, and the over-stimulating experience new users face at the beginning.
Knocking out the “Search bar” to a grouped tab
Slack’s search is a lightning fast feature on the app. However, its search field on the mobile app version is slightly sluggish and at times, unresponsive, compared to the desktop version. That’s why, it needed a new placement for sleeker navigation.
Search bar in the new Slack app is moving out from the top of the screen to the new focused tab section where it would be grouped together with other features.
Pick your own “important” tabs
Slack users can now have a unified view of their conversations, mentions, canvas, and threads without blurring their line of activities from direct messages. Yes, Slack app is now refining the UI UX to bring every channel and conversation on the Home. This would simplify navigation for the senior managers who have to handle direct messages as well as groups from different departments.
Improved time management with efficient responses
Like your business email inbox, Slack DMs and group notifications can quickly get crowded. Reading all the DMs at once may not be the best way to manage your precious time. That’s why the new Slack app has added dedicated views to manage conversations that require immediate attention. If you don’t have the bandwidth to read and respond to a message or chat, you can simplify save it as “Later” — a feature that archives your unread messages at one place that you can read later at a specific time.
One-click access to all your favorite tools and buttons
Finding your favorite tools on Slack is becoming easy.
The app is adding a “create” button to start new conversations with a single-touch action.
Working in Slack is becoming personalized and more effortless as GPT and other capabilities become mainstream within the app ecosystem powered by Salesforce data.
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